Terms of service
This website is owned and operated by Unplug & Unwind (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of unplugandunwindhome.com (the “Site”) and the purchase of products and services offered through the Site. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Eligibility
To use this Site or make a purchase, you must:
• Be at least 18 years old or the legal age of majority in your jurisdiction
• Have the legal authority to enter into these Terms
• Not be prohibited from using the Site under applicable laws
2. Online Store Terms
By purchasing from us, you agree that:
• You are responsible for reviewing the full product description before completing a purchase
• Submission of an order constitutes a legally binding commitment to buy
• You will provide accurate and complete information during checkout
We reserve the right to:
• Refuse, cancel, or limit quantities of any order
• Restrict sales to any geographic region or jurisdiction
• Update product pricing, descriptions, or availability at any time
3. Pricing, Payments, and Taxes
Pricing for our products is displayed on the Site. We may modify prices or correct errors at any time without notice.
• All payments must be authorized and completed at checkout
• Sales tax may apply depending on your location
• If a pricing error occurs, we may cancel or correct the order before shipment
4. Shipping, Returns & Refunds
Shipping timeframes are estimates. We are not responsible for delays outside our control (carrier issues, weather, customs, etc.).
Returns and refunds are subject to our current Return Policy posted on the Site.
5. SMS/Text Messaging Program
If you opt in to our SMS program, you agree to receive recurring automated marketing text messages and order updates to the phone number provided.
Program Description
By enrolling in the Service, you consent to receive:
• Recurring automated SMS/text messages
• Promotional offers, product launches, cart reminders
• Order updates, account communications, and customer service messages
Message frequency varies.
Consent is not a condition of any purchase.
Cost & Participation
We do not charge for the Service. Standard message and data rates may apply. Check your mobile plan for details.
You are responsible for all charges related to SMS/text messaging.
• Consent is not a condition of purchase
• Message and data rates may apply
• Frequency varies
Opt Out: Reply STOP to unsubscribe.
Help: Reply HELP or email info@unplugandunwindhome.com.
We may collect data related to your interactions with SMS. We do not sell SMS consent data to third parties.
Additional terms may apply in our SMS Terms & Conditions.
6. Intellectual Property
All content on the Site—including logos, branding, photos, product descriptions, videos, and designs—is the exclusive property of Unplug & Unwind and protected by intellectual property laws.
Except where explicitly permitted, you may not:
• Copy, distribute, or reproduce content
• Create derivative works
• Use our trademarks without permission
Unauthorized use may result in legal action.
7. Prohibited Uses
You agree not to use the Site to:
• Engage in unlawful or fraudulent behavior
• Harass, abuse, or harm others
• Upload harmful code or disrupt functionality
• Bypass security features
• Infringe on intellectual property rights
We may suspend or terminate access if misuse is detected.
8. Third-Party Services
Our Site integrates services such as Shopify, Klaviyo, Google Analytics, and other apps. Their use is governed by their own terms and privacy practices. We are not responsible for third-party actions.
9. Disclaimer of Warranties
Products and services are provided “as is” and “as available” without warranties of any kind, including implied warranties of merchantability or fitness for a particular purpose.
We do not guarantee:
• Error-free operation
• Uninterrupted access
• Accuracy or reliability of content
10. Limitation of Liability
To the fullest extent permitted by law:
• Unplug & Unwind shall not be liable for indirect, incidental, punitive, or consequential damages
• Our total liability shall not exceed the amount paid by you for the product or service at issue
Some jurisdictions do not allow limitations of liability, so these terms may vary depending on your location.
11. Indemnification
You agree to indemnify and hold us harmless from claims arising out of your misuse of the Site or violation of these Terms.
12. Changes to These Terms
We may update these Terms at any time. Updates take effect immediately upon posting. Continued use of the Site constitutes acceptance of updated Terms. If you do not agree, discontinue use of the Site.
13. Governing Law
These Terms and purchasing transactions are governed by the laws of the State of Massachusetts, without regard to conflict-of-law provisions. Any legal disputes shall be resolved exclusively in the courts of Massachusetts.
14. Contact Information
Questions about these Terms may be sent to:
📧 info@unplugandunwindhome.com
📍 Boston, MA, United States